You can download Syntorial anytime by logging into your account, and going to Downloads....

In the iPad app, go into the Menu at the top left and select the "Register" option. Submit your info, and you'll receive an email with download and authorization instructions. If you'd like to sync your progress between your iPad and computer, see How do I sync my progress between devices?....

Try the following: Close Syntorial Disconnect any MIDI keyboards that are attached to your computer Restart your computer Without opening any other applications, open Syntorial If you're using a MIDI keyboard, reconnect it to your computer. Then go into the Options menu -> MIDI and Audio Settings, and re-enable the MIDI keyboard. If the issue per...

Please do the following: Click Contact Us at the top of this page Go to your Documents/Syntorial folder Grab the .syn file there and attach it to your request Send it over...

This can happen for a few different reasons.    First, test Vimeo Our videos are hosted by Vimeo. So first make sure your browser is able to play videos on Vimeo by going here.  If it won't load there either, contact Vimeo to troubleshoot. Once it plays there, it should play in Building Blocks. If it DOES load in Vimeo, the next step depends on your...

Each lesson varies, and each person varies:  The video Demonstration portion ranges 2-6 minutes.  The Challenge portion varies even more depending on the level of difficulty and the strength of your ear. Sometimes a challenge can take only a few minutes, but as things get harder that time can rise to anywhere from 10-30 minutes on average. The most ...

There are a few possible solutions: Give your browser permission to use your mic: Chrome Safari Opera Edge Set your computer's default audio input to the mic you're trying to use: Mac Windows If both of those options are set correctly, go to https://mictests.com/ to test your mic. Run the full test and listen back to the recording. If it isn't worki...

This was fixed in the latest update. Please log into your online account and select Downloads in the Syntorial section to get the latest version....

When a Lesson Pack fails at the very end it's most likely missing the Lesson Pack Presets. To resolve this: Go to https://www.mediafire.com/folder/w613i3996iati/Presets Check the box on the left for each Pack of Presets that you need, and then click "Download" at the top of the screen (presets are not available for all packs). These will download as...

Log into your online account. From the top left dropdown select “Billing” Select Launch Billing Portal In the Subscriptions tab select the “Manage” button to the right of your subscription. Select Cancel Subscription....

In Syntorial on iPad, go into the Menu at the top left Select Launch Synth Open the Preset menu at the top left Select User Presets or Favorites Select Export at the bottom Your User Presets and Favorites will now be available in the iPad Files app and the Primer iPad app. Open the Files app on your iPad Select On My iPad on the left Select Syntoria...

If you purchased Syntorial on or after July 28, 2025: You can use a single user's progress across unlimited devices. If you purchased Syntorial before July 28, 2025: You can use multiple users' progress on up to two computers so long as both computers are owned and used by you, as well as one iPad. Note: If you purchased Syntorial before July 28, 20...

Each Lesson Pack should automatically load after you download it and close the Download Window. However, if it doesn't, you can manually load them by: Opening the Table of Contents Mac/Windows: Click the "<" button at the top left iPad: Open the menu at the top left and select "Table Of Contents" There's a dropdown at the top. In there you can lo...

Go to https://account.audiblegenius.com Wait one minute and refresh your browser. If it still shows as a Free Trial… From the top left dropdown select “Profile” Click “Logout” Log back in using the same email address you purchased Building Blocks with If it still shows up as a Free Trial, Contact Us at the top of this page...

Some knobs jump between values, rather than move in a constant continuous motion, and therefore need a little extra dragging to make them move.  Make sure you: Click/Tap and drag the knob up/down (not in a circular motion).  Drag up/down far enough so that the knob will jump to the next value....

Syntorial’s synth in plugin form is called Primer. You can download it by: Logging into your online account. From the top left dropdown, select “Plugins & Software”. Select the appropriate download button in the Primer section....

Yes! Simply contact us and attach proof. Feel free to redact any sensitive information from the proof....

The answer patches that are provided for (at the time of this writing) Serum, Sylenth1, and Massive, do not correspond to the On Your Own patches. Instead, each of these synths have their own Lesson Pack that you can download directly in Syntorial. These lesson packs include dedicated patches to recreate in their corresponding synth. After downloadi...

Yes! Along with Syntorial's core Essentials lessons, there are:   Famous Synth Sound Remakes Single-patch challenges that focus on famous sounds. From the home panel, at the bottom, select “Launch” in the Remakes section.   Lesson Packs Series of lessons focused on specific synths (Serum, Massive, etc). To access: Open Syntorial Open the Lesson Pack...

First, make sure you have the latest version of Syntorial installed. Go into the Application folder, select Syntorial, and click command-i to open a popup. There you should see the version number. Log into your online account and go to Downloads to see what the latest version is. If you don't have the latest version, download and run the installer. ...

Don’t worry! Use the Contact Us button at the top of this page and we’ll get you back on track....

Close Syntorial Download this: https://syntorial.s3.us-west-2.amazonaws.com/Misc/Reset.zip Unzip it to reveal a "Reset" file Move it to Mac: /Library/Application Support/Syntorial/Challenges/The Essentials/28 Repeating With More Control/02 LFO in Poly Mode/Presets/ Windows: C:/Program Files (x86)/Syntorial/Resources/Challenges/The Essentials/28 Repe...

While we recommend you start from the beginning and earn your way through the lessons, yes you can skip ahead if you’d like: V2 You can either: Unlock an individual lesson via the Table Of Contents by clicking its 3-dot menu and selecting "Unlock Lesson" Unlock all lessons at once: Mac/Windows: Options menu at the top -> Unlock All Lessons iPad: ...

The best way to see what we mean is via this helpful walkthrough video:  ...

Please try the following: Backup your progress via Dropbox.  Delete Syntorial off your iPad. Reinstall Syntorial from the App Store Open Syntorial, and Log In via the Menu at the top left. After you log in, Syntorial will ask "Can we collect usage information?". SAY NO. If you still experience a crash after completing the above steps, or can't compl...

Go to C:\Program Files (x86)\VstPlugins\Primer\Presets In there you should see the missing presets folder. Copy the presets folder to wherever you installed Primer. Put it in Primer's Presets folder there. Close and re-open your DAW and Primer...

First, try the following: In Syntorial, go into the Options menu, and select MIDI And Audio Preferences. Under "Audio Device Type" select "Windows Audio". Close Preferences. If that doesn't work (or Windows Audio was already selected): Right-click the sound icon in the Windows system tray In "Spatial Sound" select "Windows Sonic for Headphones" Rest...

Please try the following solutions in order:   Solution #1: Reboot your computer   Solution #2: Delete UsersMaster Mac Open Finder From the "Go" menu at the top of your screen select "Go To Folder..." Paste in "/Library/Application Support/Syntorial" Delete any file that has "UsersMaster" in the name If you don't see a UsersMaster file there try aga...

In Syntorial V2 the Unison Spread knob jumps between values 0 and 1. This is by design. However, in version 2.0.007 and earlier, there's a bug in which a few lessons expect you to set it to the middle 0.5 value. If you experience this, simply update to the latest version: Mac/Windows Log into your online account. In the Syntorial section select “Dow...

If you're currently using version 2.0.007, update to the latest version via your online account. If you've already updated reach out to us via the Contact Us button at the top of this page....

Yes! Submit your request on the Syntorial forum....

Solution 1: Update to the latest version of Syntorial via your online account. If that doesn't work…   Solution 2 (if you purchased Syntorial before July 28, 2025): Log into your online account In the Syntorial section, click "Authorizations" De-Authorize all CPUs and iPads Try authorizing Syntorial again   Solution 3 - Syntorial V2 - Browser Login ...

Please try the following solutions in order:   Solution #1 If you have the installer file in a cloud folder like Dropbox, Google Drive, or iCloud, move it to a non-Cloud folder like Desktop or Downloads, and then try launching it from there.   Solution #2 Restart your computer and try again.   Solution #3 If you're a Mac User, try this: Right-click ...

Try the following: Restart your computer Update Primer: Ensure that you have the latest version of Primer installed. You can download the latest version by logging into your online account and selecting “Tools” from the top left dropdown. Verify Installation: Make sure Primer is installed in the correct location. It should be in your Component plugi...

Mac: 11+Windows: 7+iPad: iOS 11+ 3 GB free disk space (more if you plan on downloading the additional Lesson Packs). Midi keyboard recommended for Mac/Windows users, but not required. Feel free to download and install Syntorial to makes ure it works on your system before purchasing full access....

If upon opening Syntorial you get a "[Username] is missing" message, this is because your user file is missing. To resolve this:   Mac/Windows By default, your user file is stored in your Documents/Syntorial folder, unless you stored it somewhere else. Try selecting the "Load" option and navigate there. If you don't see it there, select the New opti...

This is an issue affecting some Windows users. If you're currently using version 2.0.007, update to the latest version by loggin into your online account and select Downloads in the Syntorial section. If you're using a version later than 2.0.007 and still experiencing the issue, reach out to us via the Contact Us button at the top of this page...

The free version of Syntorial comes with the first 22 lessons in the Essentials, a sampling of each lesson pack, and the Remakes. Purchase full access to get: All 199 interactive Essentials Lessons including 147 videos, 129 interactive challenges, 706 patches, and 39 quizzes Full Lesson Packs for Serum, Massive, Sylenth1, and more (English version o...

While we don't officially support Linux, some users have found success running the Windows version on a Linux machine via Wine along with some workarounds. Here are a couple helpful reddit posts:  Reddit Post 1 Reddit Post 2  ...

Yes. You can apply for an educational discount here.  ...

By purchasing a volume license you'll be able to install and authorize Syntorial on multiple computers in the classroom. Authorization will be tied to one single account (usually the teacher or other school admin), so you'll be able to authorize each computer with the same email and serial number. The number of seats is based on the number of comput...

Building Blocks and the Audible Genius Studio are compatible on most devices and browsers, so it's easier to list what devices and browsers are NOT supported:   Unsupported Devices Phones (screen's too small for our DAW power!) Android-based devices iPads running iOS version earlier than 14.5   Unsupported Browsers Firefox...

If the videos won't load at all, see here. If the videos are lagging behind, freezing, or having any other kind of strange playback issue: Fix 1: Test Vimeo. Our videos are hosted by Vimeo. So: Make sure your browser is able to play videos on Vimeo by going here. If it doesn't play correctly on Vimeo, contact Vimeo to troubleshoot. Once it plays the...

Yes. You can download Syntorial anytime: Log into your online account. In the Syntorial section select “Downloads”...

Yes.  During the Demonstration use: Up Arrow and Down Arrow keys to increase or decrease the video playback speed During the Challenges use: “X” to switch between the shown and hidden patch “Space Bar” to start/stop playback “Right Arrow” to trigger the Submit/Next button And in both the Challenges and in the Standalone Synth use: "V" to toggle the ...

  For Hardware Synths: Requirements: Syntorial software or standalone synth Hardware synthesizer Computer or iPad running Syntorial Steps: Setup Your Workspace: Position your hardware synthesizer conveniently near your computer or iPad running Syntorial. Launch Syntorial Synth: Access the Options menu on your desktop or the menu on your iPad to laun...

Send us an email....

You don’t have to! Payments on our website are handled by FastSpring, a company that specializes in safe and secure financial transactions. ...

Use the: “A” row for white keys “Q” row for black keys “1” row to change octaves (change to a higher or lower range)...

In Chrome, please try the following: Open the developer console by pressing option-command-i While that's open, click and hold the refresh button in the upper left corner of the browser until a menu appears.  Select "Empty Cache and Hard Reload" If that doesn't solve the problem, reach out to us via the Contact Us button at the top of this page....

Syntorial is a standalone application, designed to run on its own, not in a DAW. After installation you'll find it in: Mac: “Applications” Windows: "Program Files (x86)\Syntorial" However, the synth used in Syntorial is available as a VST/AU plugin, that IS meant to be used in a DAW. It's known as Primer, and it's available for customers who have pu...

NOTE: If you're having trouble logging into the iPad app, see this help article. To access the iPad version after purchasing Syntorial on our website: Download the iPad version from the App Store (search “Syntorial 2”) Open the app, and create a new user. From the Menu at the top left, select "Already Purchased? Log in..." and log in with your audib...

This is the Fixed Parameters button: In the Syntorial Challenges, the knobs and faders jump between values for the sake of the learning process. When using the standalone synth or Primer, you can toggle this feature on/off with the Fixed Parameters button. Toggling it off will allow the knobs and faders to move continuously and smoothly between all ...

The short answer: yes. The long answer: You'll still own a license to Syntorial V1. But... On Mac and Windows, installing V2 will replace V1. On iPad, V2 will install as a separate app....

Lifetime license. What you buy now, you keep forever.  ...

Download both V1 and V2 on your iPad. Make sure V1 is updated to the latest version on your iPad (1.7.000 or later). Open V1. If you see an "Upgrade" button at the top, tap it, then tap Restore to regain full access. Go into the Menu at the top left, scroll down and select "Send Discount to V2" Open V2, tap the Upgrade button at the top, and you sho...

NOTE If you're attempting to do the On Your Own patch recreations, please see our recommended approach, which utilizes Primer instead of Syntorial.     By default, Windows doesn't let you route one MIDI controller to two applications at the same time. So, To route MIDI data to both Syntorial and another application simultaneously, we recommend using...

You can easily reset your progress by creating a new user. Just do the following: Mac/Windows: Go into the File menu and select “New User” iPad: Go into the Menu at the top left and scroll down and select “New User”...

As of version 2.3.100: progress is automatically synced between your devices. If you're using V2 earlier than 2.3.100 we recommend updating to the latest version via your online account. For V1 users: You can sync your progress with Dropbox: If you don’t already have a Dropbox account, sign up for one (it’s free). From their site, download and insta...

Version 2.0+ Starting with version 2.3.000 you no longer need a serial number to authorize Syntorial. If Syntorial is asking for a serial number you'll need to update to the latest version from your online account. Once downloaded and installed: Open Syntorial Click the orange “Get Full Access” button at the top right Select “Login” Log in and you'r...

You need to have the latest version (1.6.4 or higher) of Syntorial installed. Go to your online account to download and install it.  ...

Because we're amazing. Also: Check out these real customer testimonials. If that’s not enough, Check out our Youtube Channel to see just how knowledgeable and skilled we truly are, both at designing sounds and instructing others on how to do it themselves. We know what we’re doing, and we know how to teach it! Download the Syntorial Demo and try sev...

Starting with version 2.3.000 Syntorial no longer requires a serial number for authorization. If Syntorial is asking you for one, it means you're using an older version. So please download and install the latest version from your online account....

Mac Remove Syntorial from the Applications folder In Finder, from the Go menu at the top of your screen, select "Go to folder..." Copy and paste in: ~/Library/Application Support/Syntorial Delete that Syntorial folder Go back to "Go to folder..." and copy and paste in: /Library/Application Support/Syntorial Delete that Syntorial folder as well Windo...

Pro Tools requires the AAX plug-in format, which unfortunately Primer does not support yet (it's on the todo list). However you can use wrappers to load non-AAX plug-ins in Pro Tools. One example: Kshmr Chain. It's an innovative plug-in organizer that can also be used as an AU/VST (which are the formats Primer is available in) wrapper in Pro Tools....

No! Once you install and authorize the full version you'll automatically pick up from where you left off in the demo....

True, there are many sources of information (some accurate, some not) out there on sound design that will cost you less than Syntorial. But they’re all missing the one thing that makes Syntorial so effective: two-way interaction. Books, articles and videos can only GIVE you information, and then it’s up to you to turn that new information into an ac...

Please click here to retrieve your invoice. ...

A previous improvement in version 1.6.600 of Syntorial for Mac had the unfortunate side effect of killing the audio of Lesson Pack demonstrations that had been downloaded prior to the update. To fix this issue please remove and re-download the lesson pack via Options -> Download Lesson Packs...

2.0 is officially available as of June 22, 2023! What are some of the new features?  See here. Is there a fee to upgrade from version 1? The upgrade is free for customers who purchased Syntorial on or after March 1, 2023, as well as mailing list subscribers who were offered a free upgrade during the 2022 Black Friday sale.  To see your upgrade optio...

Syntorial is DEFINITELY for beginner and intermediate users, and POSSIBLY for advanced users. Beginners: Syntorial starts from the very beginning so you don’t need prior experience. And it’s thorough so you’ll acquire a full set of synth programming skills, enabling you to design a wide variety of your own sounds. Intermediate: Syntorial is thorough...

Yes! Syntorial’s synth is designed to encompass the most common synth parameters found on the vast majority of synths, and includes several videos that will help you apply your newfound skills to your own synth. Syntorial also comes with several Lesson Packs that cover specific synths like Serum, Massive, Sylenth1, and more. If you’re still not sure...

Please click here to retrieve your invoice.   ...

There was a previous bug, in which hitting the play button in a challenge failed to play anything. This was fixed in version 2.2.001. Please download and install the latest version from your online account....

In V2, yes! (Sorry, not full-screen enlargement in V1). Check out what else is new in V2....

All Browsers Start by closing all current tabs except Audible Genius, and then refresh the page. If this doesn't help... Enable "Reduce CPU" mode: While in a Challenge: Open the DAW Settings menu via the arrow button at the top right, and click "Reduce CPU" at the bottom. While in the Studio: Add a track if there isn't already one added, open the DA...

This is a known issue between the VST3 version of Primer and Cubase, that we're currently working on. As a workaround, please make sure the VST version of Primer is installed, then remove the VST3 version, and restart Cubase.  ...

Close your DAW Open Finder From the Go menu select "Go to folder..." Copy and paste in: /Library/Audio/Plug-Ins/Components In there you should see the file "Primer.component". If you don't you're in the wrong folder. Download Primer 1.1.901, unzip it, and move it to the folder from step 5. When it asks you if you want to replace the existing file sa...

Issue: If you have multiple instances of Primer open in your DAW, resizing one and then switching to another can sometimes cause the interface to display incorrectly or behave strangely. Temporary Solution: This is a known bug that will be fixed in a future update. If you encounter this issue, simply close the affected instance's GUI and reopen it. ...

Latency is the worst! But you can fix it by adjusting the Latency Offset. Watch the video below to see how it works:...

Mac and Windows If you install V2 on the same computer as V1, it should automatically load your old progress. If it doesn't: Open Syntorial 2.0 Go into the File menu at the top Select Load User Navigate to where you store your V1 progress (probably Documents/Syntorial) and load it iPad Two ways to do this: Dropbox: In 2.0, go into the Menu at the to...

This is due to a bug (that we're fixing) that only partially updated the content from V1. To fix this: Open Syntorial From the Options menu (or for iPad users from the top left menu), select Download Lesson Packs Remove the Essentials Re-download the Essentials. This will complete the update....

Do you have PopClip installed? If so, try this: Go into PopClip's preferences and add Syntorial to the list of excluded apps. Restart your computer If you don't have PopClip installed, reach out to us via the Contact Us button at the top of this page....

Yes! Apply here....

We moved and redesigned our Syntorial account pages so some of the previous versions of Syntorial have outdated URLs. For all Syntorial-related downloads: Log in at https://account.audiblegenius.com In the Syntorial section, you'll see a “Downloads” button. Click it. The Syntorial download will be at the top, and the other related downloads like Pri...

Check out our series of help videos to learn everything there is to know about the Audible Genius Studio.  ...

The free demo comes with Syntorial’s fully featured synth so you can try it out and get familiar with its full capabilities. To check out the synth, open Syntorial, and then: Mac/PC: In the Options menu, select “Launch Standalone Synth” iPad: Tap the Menu button at the top left, and select “Launch Synth” What types of synthesis does Syntorial cover?...

Yes! During the regular checkout process, when you get to the popup where you enter your payment information, you'll see a “Gift Purchase” checkbox below the Email Address. Select this and enter in the recipient's information. After checkout they'll immediately receive an email letting them know you purchased it for them as a gift, as well as instru...

First, make sure you have the latest version of Syntorial installed. In File Explorer, go to "C:\\Program Files (x86)\Syntorial". In there you'll see a "Syntorial.exe" file. Right-click it and select "Properties", which will show a popup with its version number. Log into you online account and go to Downloads to see what the latest version is. If yo...

Lifetime license. What you buy now, you keep forever.  ...

V2 If you're using version 2.0.007, update to the most recent version via your online account. If you're already updated, contact us at the top of this page. V1 Download libdxva2_plugin.zip. Unzip it to reveal libdxva2_plugin.dll Move libdxva2_plugin.dll to "C:\Program Files (x86)\Syntorial\plugins\codec" Restart Syntorial...

How to find out your version Mac Open Syntorial Go into the "Syntorial" menu at the top left of your screen Select "About Syntorial" You'll see the version number there Windows Open Syntorial Go into the Help Menu at the top of the Syntorial window Select "About Syntorial" You'll see the version number there iPad Open Syntorial Go into the Menu at t...

On Mac and Windows, yes. Right or CTRL-click any control in Syntorial and select MIDI Learn. Move the control on your MIDI controller that you’d like to use. Done! To unlink the control just Right or CTRL-click the control in Syntorial and select MIDI Unlearn. iPad support is on the roadmap....

Switch to the Multi tool via the dropdown at the top left Click and drag to select what notes you'd like to copy/paste From the Session menu at the top right, select "Copy" Move the playhead to where you want to paste From the Session menu at the top right, select "Paste"...

Log into your online account. From the top left dropdown select Profile. In the “Login” row you'll see “Google” or “Facebook”, and then a “Change to Email” link. Click that link. It will then change to a “Reset Your Password” link. Click that to set your password.  ...

Open Logic Create a new empty project Create a Software Instrument track Near the bottom left you'll see a blue button that says "E-Piano". Hover over it and click the up/down button on the right side Go down to AU Instruments -> Audible Genius -> Primer -> Stereo Primer will load, and you can program, play, and record it in Logic Pro....

You'll need to be connected to: Unlock full access after purchase Download the full Essentials after purchase Download Lesson Packs Get the latest Remakes If you don't need to download lessons and have already authorized, you can use Syntorial offline for up to 30 days. To renew your 30 day offline access you just need to open Syntorial with an acti...

Syntorial is currently available in English and Japanese. The language can be selected in one of two ways: When opening Syntorial for the first time you will be asked which language you prefer If you've already set up Syntorial, you can switch languages anytime via: Mac or Windows: Go into the Languages menu at the top of your screen and select your...

It sure does!...

No. In order to provide you with feedback on your patch programming, Syntorial needs to interact with the synth in a very specific and special way, that only Syntorial’s synth is equipped to handle....

Please do the following: Log into your online account. In the Syntorial section select “Downloads” Near the bottom of the page you'll see download links for the Spanish version of Syntorial V1...

Mac and Windows Check if there's an update available: Mac: Go into the “Syntorial” menu at the top left of your screen and click “Check for Updates…” Windows: Go into the “Options” menu at the top of the Syntorial window and click “Check for Updates…” If there is an update available it will provide a “Download” button. Click it, download it, and ins...

When there are multiple tracks visible you need to expand one of them (via the little expand button to the right of the main track button) in order to see the mic button.  If you have expanded the track, or only have one track visible, and you still don't see the mic button, submit a request at the top of this page....

No, Syntorial comes with a custom, quality, built-in soft synth, used throughout the entire program....

If you encounter an issue with a specific patch in a Syntorial challenge like: You disagree with the score you received You feel like the hidden patch can't be matched There's an unreachable value Something else… Please do the following: Make sure you have the latest version installed. If you still encounter the issue with the latest version… Go thr...

Syntorial's 199 lessons are broken up into 33 chapters. In the Table Of Contents, click each chapter to reveal its lessons....

Yes. Syntorial runs natively on M1....

Log into your online account. From the top left dropdown select “Plugins & Software” Download Primer Follow the Read Me instructions to install the 32 bit VST version of Primer (you can install the other ones as well, but you'll need the 32 bit one for the presets to show up in Syntorial) Restart Syntorial...