My mic isn't working in the Building Blocks Sing lessons or Audible Genius Studio

Written By Joe Hanley (Super Administrator)

Updated at April 23rd, 2024

There are a few possible solutions:

  • Give your browser permission to use your mic:
  • Set your computer's default audio input to the mic you're trying to use:

If both of those options are set correctly, go to https://mictests.com/ to test your mic. Run the full test and listen back to the recording.

  • If it isn't working properly in the test you may need to change additional device settings. Please consult your device's troubleshooting documentation.
  • If your mic works properly in the test, submit a request at the top right of this page and we'll help you get things working.