I'm on Windows, and Syntorial's videos are either blank or distorted

Written By Joe Hanley (Super Administrator)

Updated at April 23rd, 2024

Table of Contents

V2 V1


If you're using version 2.0.007, update to the most recent version via your online account.

If you're already updated, submit a support request at the top of this page.


  1. Download libdxva2_plugin.zip.
  2. Unzip it to reveal libdxva2_plugin.dll
  3. Move libdxva2_plugin.dll to "C:\Program Files (x86)\Syntorial\plugins\codec"
  4. Restart Syntorial